Handling fee paid are for packing items and posting them to customers only. It does not include services like returns.
All instocks sold are non-refundable and non-exchangable!
Loss mail of normal postage, Zipia Madness would not be responsible.
Zipia Madness will not be responsible for wrong address given.
Customers should accept slight colour difference due to different monitor's colour contrast.
Zipia Madness will not be responsible for items that do not fit. As size charts are available.
Zipia Madness will not be liable for any mistakes made by the supplier.
- However, for Zipia Spree - supplier allows return and refund if they send the wrong item. Any returns to the supplier must be done by Zipia Madness. Do kindly contact us instead of the supplier. Zipia Madness will do the refund only when supplier refunded us.
- If customer choose to contact the supplier instead of us, Zipia Madness will treat it as the customer do not wish us to interfere. Thus, any returns or refunds Zipia Madness will not be responsible.
- Do not be afraid to contact us, worrying that it will trouble us. Afterall, it is all about customer service. We do our best to help you.
